Privacy Policy

Last updated: January 05, 2024

Walk Up (β€œwe,” β€œour,” or β€œus”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Walk Up.

This Privacy Policy applies to our app, and its associated subdomains (collectively, our β€œService”) alongside our application, Walk Up. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

  • Cookie: a small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.

  • Company: when this policy mentions β€œCompany,” β€œwe,” β€œus,” or β€œour,” it refers to HASH LABS Co., Ltd., (1035-1-2F Kanatechi, Kanatechi, Saga City, Saga Prefecture 849-0906), that is responsible for your information under this Privacy Policy.

  • Country: where Walk Up or the owners/founders of Walk Up and rebased, in this case is Korea.

  • Customer: refers to the company, organization, or person that signs up to use the Walk Up Service to manage the relationships with your consumers or service users.

  • Device: any internet internet-connected device such as a phone, tablet, computer or any other device that can be used to visit Walk Up and use the services.

  • IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.

  • Personnel: refers to those individuals who are employed by Walk Up or are under contract to perform a service on behalf of one of the parties.

  • Personal Data: any information that directly, indirectly, or in connection with other information β€” including a personal identification number β€” allows for the identification or identifiability of a natural person.

  • Service: refers to the service provided by Walk Up as described in the relative terms (if available) and on this platform.

  • App/Application: Walk Up app, refers to the SOFTWARE PRODUCT identified above.

  • You: a person or entity that is registered with Walk Up to use the Services.

What Information Do We Collect?

We collect information from you when you visit our app, register on our site, subscribe to our newsletter, respond to an event, or fill out a form.

  • Name / Username

  • Usage Data

  • Email Addresses

  • Age

We also collect information from mobile devices for a better user experience, although these features are completely optional:

  • Location (GPS): Location data helps to create an accurate representation of your interests, and this can be used to bring more targeted and relevant ads to potential customers.

  • Camera (Pictures): Granting camera permission allows the user to upload any picture straight from the platform; you can safely deny camera permissions for this platform.

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us better respond to your individual needs);

  • To improve our app (we continually strive to improve our app offerings based on the information and feedback we receive from you);

  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);

  • To process transactions;

  • To send periodic advertising emails;

    • To operate the Walk Up Marketplace;

    • To investigate disputes between players;

    • To use your personal information to provide you with information that you have requested from us, although we do not create a link between your user ID and your user email;

    • To communicate with you, including to inform you of updates to the App, Walk Up website, our Terms of Use, and/or this Privacy Policy;

    • To authenticate your financial account information or process the transfer of digital assets;

    • To seek your opinion and feedback on any of our services, including product improvement and customization, website/software improvement and personalization, and other general services;

    • For consumer engagement and/or customer service purposes, include but not limited to identifying the effectiveness of advertising, allowing you to participate in website viral features such as sharing website content and other community features (for example, blogs); and

For other general services such as website/software security, maintenance, identification of fraud or errors, internal accounting and administration, and for any other purpose that we are required or permitted to do by law.

How Long Do We Keep Your Information?

We keep your information only as long as we need it to provide Walk Up to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can't identify you.

How Do We Protect Your Information?

We maintain commercially reasonable technical, administrative, and physical security measures designed to protect your information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

When your credit or debit card account, financial account, or digital wallet information is being transmitted to our services or through our services, it will be protected by cryptographic protocols. To be clear, we do not store your credit or debit card account information, and we do not have direct control over or responsibility for your credit or debit card account information. We may use third-party payment processors that are the controllers of your information. Our contracts with third parties that receive your information require them to keep it secure and confidential. We will only keep your information for as long as reasonably necessary to fulfill the purposes for which your personal information was originally collected.

We will delete your information after a reasonable period of time. You may be required to re-enter your personal information if it has been deleted.

You agree and acknowledge that your personal information may be stored in or transferred within Korea or to a destination outside of Korea. This will allow staff operating outside of Korea (whether employed by us or by a third party engaged by us or otherwise authorized under this Privacy Policy to access your personal information) to process your information to provide you with our services.

Walk Up will take all reasonable steps and precautions to ensure that any transmission of your personal information via the Internet is secure. However, we cannot guarantee the security of any data transmitted to our website and you agree and acknowledge that any such transmissions are at your own risk.

Once we receive your information, we will take reasonable steps to protect your personal information. This may include storing any information on a secure server and employing strict procedures and security features to protect your personal information from any unauthorized recipients and to prevent unauthorized access to the same. We may also store your personal information in physical form.

All our employees with access to your information will be subject to the confidentiality obligations set out in this Privacy Policy.

We may be required to disclose your personal information for the purposes for which it was collected, subject to our legal obligations:

  • as required by law;

  • to any person where necessary or desirable in connection with our provision of services; and

  • on a confidential basis to our external service providers and advisors.

To be clear, you consent to our disclosure of your personal information to any of our business partners, suppliers, subcontractors or the like, advertisers and other advertising networks, analytics and search engine providers and other third parties provided the disclosure of your personal information is for the purpose or ancillary to the services that we or these third parties offer you and for the purposes for which the information was originally collected.

We may share your information with other third-party business partners for their marketing purposes. These third parties include online advertisers or ad tech companies, who may provide you with targeted advertising and marketing communications, where permitted under law. The information we share includes information collected through your use of our services and information we collect about you through the use of cookies and similar technologies.

You understand that we are authorized to disclose your personal information to third parties if we buy or sell any business or assets, including our business, if we are under a duty to disclose your information, or if the disclosure of your personal information is necessary for us to investigate any unlawful activity that we know or suspect has or may be engaged in.

You consent to the disclosure of all information necessary for our company to comply with any relevant reporting obligations (if any) under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth).

Cookies

Walk Up uses "Cookies" to identify the areas of our app that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our app but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the app as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our app correctly or at all. We never place Personally Identifiable Information in Cookies.

Payment Details

With respect to any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure manner possible.

Kids' Privacy

We collect information from kids under the age of 13 just to better our services. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data without your permission, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and allow you to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

Tracking Technologies

Google Maps API

Google Maps API is a robust tool that can be used to create a custom map, a searchable map, check-in functions, display live data synching with location, plan routes, or create a mashup just to name a few.

Google Maps API may collect information from You and from Your Device for security purposes.

Google Maps API collects information that is held in accordance with its Privacy Policy

Cookies

We use Cookies to enhance the performance and functionality of our platform but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the platform as we would not be able to remember that you had logged in previously.

Local Storage

Local Storage sometimes known as DOM storage, provides web apps with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar to cookies but with a greatly enhanced capacity and no information stored in the HTTP request header.

Sessions

We use "Sessions" to identify the areas of our platform that you have visited. A Session is a small piece of data stored on your computer or mobile device by your web browser.

We've updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our Walk Up, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

Contact Us

Don't hesitate to contact us if you have any questions.

  • Via Email: support@walkup.world

Last updated